Video upload stuck at 98%

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• How do I upload my passport photo?

  Upload a recent passport photo (450px by 450px, JPEG format, white background).

• How do I record and submit a video of me taking the test?

  Kindly be informed your test will be recorded once you start the test and you will be prompted to submit the video after ending your assessment on the test date.

• Why can't I upload my passport?

  Ensure the passport is 450px by 450px (JPEG, under 200KB). Use tools like Paint or SmallPDF to resize the image and documents.

• What should I do if my ID card has not been issued yet?

  Upload your Admission Letter if your school ID is not yet issued. Update it once available.

• What if my Undergraduate Profile has not been signed?

  The profile form does not affect your application. Upload it once signed by your Head of Department.