Assessments
Username and Password is Invalid
Dear Candidate, Kindly be informed your Username and Password are valid. Please be reminded that your Username and password are case-sensitive. Kindly type them in one after the other, do not copy and paste.
Is calculator Allowed?
Dear Candidate, Kindly note that calculators are not allowed. You can use a clean sheet of paper and pen/pencil for calculations.
Audio is not detecting
Dear Candidate, Please check that the computer you are using does not have any hardware issues. Talk clearly into the microphone for the full five seconds until your audio is fully detected. 1. Your system volume should be high. 2. During the ...
My system is hanging
You are advised to close the Secure Browser and do the following. 1. Click on Task Manager 2. Stop some applications running (the ones that you do not need at the moment) 3. Clear your browsing history and browsing cache 4. Shut down and reboot your ...
Questions in the practice test link are not relative
The practice link provided is designed to help candidates familiarize themselves with the test platform rather than reflect the actual test questions. The questions included are only for demonstration purposes to ensure you are comfortable navigating ...
Practice Questions
Dear Candidate For free practice questions, kindly follow the link- http://dragnetfreepracticetest.com/ to register. For paid practice questions, kindly follow the link- mytestpractice.com/ to register.
Face not detected
Dear Candidate, Please follow the steps below if your face is not being detected: 1. Please ensure that you are sitting in a well-lit area with the light reflecting against your face and not behind you and move closer to the camera 2. The Exam ...
My Environment test not submitting
Dear Candidate, Reconnect to a fast and stable internet connection and uninstall any anti-virus software/windows defender on the system for the duration of the test. Reduce the recording to 5 seconds instead of the required 1 minute.
How do I record and submit a video of me taking the test?
Kindly be informed your test will be recorded once you start the test and you will be prompted to submit the video after ending your assessment on the test date.
How much data can I use to take the test?
You are advised to have at least 1gb worth of data and as well strong internet connection access.
Why I am asked to include “@ to the password” for practice test?
For the purpose of practice, your password is your email address while you input the username as provided in your invite.
Do I have to take the practice test before the actual test?
It is required that you take the practice test as this will prepare you for the actual test but not doing this does not stop you from taking the test.
Must the laptop have a webcam and why do I need a webcam for the test?
A webcam is a compulsory requirement as this would be used to record and monitor your test.
Can I make use of a phone or an iPad in place of a laptop for the test?
No, only computers(laptop/desktop) can be used to take the test.